Return Form

Return and Refund Request

If you wish to make a return, please complete the form below within 14 days of receiving your order.

To process your request correctly, please provide:

  • Order Number

  • Full Name

  • Email address used for purchase

  • Reason for return

  • Clear photos of the product and packaging

The product must be intact, unopened, and still sealed.
For hygiene and safety reasons, we cannot accept returns of opened or used products.

Once we receive your request, our team will verify the information provided and send you instructions via email to proceed.

If you have any questions, you can contact us at:
📧 info@studiovaleria.ch
📞 +41 76 603 22 74

Thank you for your cooperation 💛