{"id":1418,"date":"2026-03-01T20:31:19","date_gmt":"2026-03-01T19:31:19","guid":{"rendered":"https:\/\/studiovaleria.ch\/return-form\/"},"modified":"2026-03-25T15:59:45","modified_gmt":"2026-03-25T14:59:45","slug":"return-form","status":"publish","type":"page","link":"https:\/\/studiovaleria.ch\/en\/return-form\/","title":{"rendered":"Return Form"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1418\" class=\"elementor elementor-1418 elementor-918\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-05e5cd0 e-flex e-con-boxed e-con e-parent\" data-id=\"05e5cd0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c0793c8 elementor-widget elementor-widget-text-editor\" data-id=\"c0793c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div><pre><nav  aria-label=\"breadcrumb\"><ol class=\"breadcrumb\"><li class=\"breadcrumb-item active\" aria-current=\"page\"><span>Home<\/span><\/li><\/ol><\/nav><\/pre><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d7c3ff9 e-flex e-con-boxed e-con e-parent\" data-id=\"d7c3ff9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-93bcbe2 e-con-full e-flex e-con e-child\" data-id=\"93bcbe2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-552d630 elementor-widget elementor-widget-heading\" data-id=\"552d630\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Return and Refund Request<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c5e58b elementor-widget elementor-widget-text-editor\" data-id=\"6c5e58b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"226\" data-end=\"338\">If you wish to make a return, please complete the form below within <strong data-start=\"296\" data-end=\"337\">14 days of receiving your order<\/strong>.<\/p><p data-start=\"340\" data-end=\"410\">To process your request correctly, please provide:<\/p><ul data-start=\"412\" data-end=\"564\"><li data-start=\"412\" data-end=\"431\"><p data-start=\"414\" data-end=\"431\">Order Number<\/p><\/li><li data-start=\"432\" data-end=\"450\"><p data-start=\"434\" data-end=\"450\">Full Name<\/p><\/li><li data-start=\"451\" data-end=\"496\"><p data-start=\"453\" data-end=\"496\">Email address used for purchase<\/p><\/li><li data-start=\"497\" data-end=\"516\"><p data-start=\"499\" data-end=\"516\">Reason for return<\/p><\/li><li data-start=\"517\" data-end=\"564\"><p data-start=\"519\" data-end=\"564\">Clear photos of the product and packaging<\/p><\/li><\/ul><p data-start=\"566\" data-end=\"732\">The product must be <strong data-start=\"590\" data-end=\"632\">intact, unopened, and still sealed<\/strong>.<br data-start=\"633\" data-end=\"636\">For hygiene and safety reasons, we cannot accept returns of opened or used products.<\/p><p data-start=\"734\" data-end=\"869\">Once we receive your request, our team will verify the information provided and send you instructions via email to proceed.<\/p><p data-start=\"871\" data-end=\"957\">If you have any questions, you can contact us at:<br data-start=\"906\" data-end=\"909\">\ud83d\udce7 <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"912\" data-end=\"933\">info@studiovaleria.ch<\/a><br data-start=\"933\" data-end=\"936\">\ud83d\udcde +41 76 603 22 74<\/p><p data-start=\"959\" data-end=\"994\">Thank you for your cooperation \ud83d\udc9b<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a7d6712 elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"a7d6712\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"New Form\" aria-label=\"New Form\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"1418\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"a7d6712\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tFull Name\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Full Name\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Email\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_364b16f elementor-col-50\">\n\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_364b16f]\" id=\"form-field-field_364b16f\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Phone\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_2cba373 elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_2cba373]\" id=\"form-field-field_2cba373\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Order Number\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tMessage\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" placeholder=\"Reason for return\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha_v3 elementor-field-group elementor-column elementor-field-group-field_be36c46 elementor-col-100 recaptcha_v3-bottomright\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_be36c46\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6LdL2nssAAAAAFfKdXCb3bwqFgc7bqywV_Yuu2gQ\" data-type=\"v3\" data-action=\"Form\" data-badge=\"bottomright\" data-size=\"invisible\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-upload elementor-field-group elementor-column elementor-field-group-field_2898c08 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_2898c08\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tProduct photos\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input type=\"file\" name=\"form_fields[field_2898c08][]\" id=\"form-field-field_2898c08\" class=\"elementor-field elementor-size-sm  elementor-upload-field\" multiple=\"multiple\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Submit<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return and Refund Request If you wish to make a return, please complete the form below within 14 days of receiving your order. To process your request correctly, please provide: Order Number Full Name Email address used for purchase Reason for return Clear photos of the product and packaging The product must be intact, unopened, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"class_list":["post-1418","page","type-page","status-publish","hentry"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/studiovaleria.ch\/en\/wp-json\/wp\/v2\/pages\/1418","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/studiovaleria.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/studiovaleria.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/studiovaleria.ch\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/studiovaleria.ch\/en\/wp-json\/wp\/v2\/comments?post=1418"}],"version-history":[{"count":1,"href":"https:\/\/studiovaleria.ch\/en\/wp-json\/wp\/v2\/pages\/1418\/revisions"}],"predecessor-version":[{"id":1419,"href":"https:\/\/studiovaleria.ch\/en\/wp-json\/wp\/v2\/pages\/1418\/revisions\/1419"}],"wp:attachment":[{"href":"https:\/\/studiovaleria.ch\/en\/wp-json\/wp\/v2\/media?parent=1418"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}